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Dispatcher

  • Classified

Salary range: 31

Reports to: Transportation Supervisor

OVERVIEW

Under general supervision, assist in coordinating the safe, efficient and on-time performance of school bus service, and assist in the effective utilization of personnel and equipment.

Resolve emergency developments as they arise by determining steps to be taken by drivers; other job-related duties as required.

QUALIFICATION
  • Have and maintain California Commercial Driver's License, Class A or B, with Passenger Endorsement
  • Current California Special Driver Certificate, valid for driving school buses
  • Current DMV approved Medical Certificate
  • Current approved First Aid card, if applicable (i.e. restriction 6 on Special Driver Certificate) and CPR
  • Have and maintain a driving record that meets Palo Alto Unified School District's insurance requirements.
RESPONSIBILITIES/DUTIES
  • Assist in coordinating the daily operation and routines of the pupil transportation program
  • Under the direction of the Transportation Supervisor, effectively plan and assign bus routes
  • Perform emergency coordinating and dispatching when regularly scheduled bus operations are interrupted
  • Communicate with drivers by radio or telephone to prevent interruption of service in emergency situations
  • Assign daily work schedules for substitute bus drivers and extra curricular trips
  • Assist the Supervisor in the development of the Department budget
  • Keep time and mileage records and develop reports
  • Schedule field trips and other special runs
  • Communicate with District Staff and public regarding transportation
  • Serve as a bus driver in emergencies or as required
  • Comply with Federal, State, and municipal laws and district policies related to bus operation
  • Answer telephone and/or in-person inquiries and comments
  • Respond to complaints and schedule changes, student additions/deletions, etc., referring to appropriate personnel when necessary
  • With appropriate training, may be called upon to provide First Aid or CPR
  • Other duties as assigned
  • Establish and maintain cooperative relationships with those contacted in the course of work.
KNOWLEDGE, SKILLS & ABILITIES
  • Ability to understand and follow directions in an independent manner;
  • Plan, schedule, organize, and coordinate the work of others;
  • Route and schedule regular and special bus runs in a timely and efficient manner;
  • Maintain records and prepare reports;
  • Communicate effectively in both oral and written form;
  • Establish and maintain a high degree of technical, organizational and interpersonal communication skills;
  • California State Motor Vehicle Code, the California State Education Code, and district policies relative to the operation of vehicles in transporting students;
  • Proper record keeping and reporting functions;
  • Operate safety equipment including correct use of fire extinguishers to extinguish or control small fires;
  • Knowledge of First Aid practices.
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell.

The employee must be able to enter and exit a bus to load and assist students, to evacuate a bus in an emergency situation lifting and supporting student weights of a minimum of 70 pounds, to tie down wheelchairs, assist students in wheelchairs on the ramp lift. Frequently operate manual door opener and closer, daily complete safety inspection including opening and closing manual bus windows and frequently lift minimum 30 pounds.

The employee must be able to enter and exit a bus to load and assist students, to evacuate a bus in an emergency situation, lifting and supporting student weights of a minimum of 70 pounds, to tie down wheelchairs, assist students in wheelchairs on the ramp lift.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts. The employee occasionally works in outside weather conditions and is occasionally exposed to fumes or airborne particles, extreme cold, extreme heat, and vibration. Job may entail direct contact with students; possible exposure to bloodborne pathogens or infectious diseases. The employee is occasionally exposed to toxic or caustic chemicals.

The noise level in the work environment is usually moderate; may be loud.

Work Year: 12 Months

Revision Date: 04/07/2015

Initial date: 07/01/1990

Equal Opportunity Employer in compliance with the Americans with Disabilities Act and all other applicable federal, state, and local laws.