Network Management Engineer
Salary range: Manager II
Reports to: IT Director
Manage District's day-to-day network operations. Ensure both smooth and secure operations of PAUSD's nineteen sites. Maintain documentation of the network's physical and logical topology and of operational policies and procedures. Plan and budget for network upgrades and manage the procurement and installation of new and replacement equipment without disruption to ongoing operations. Troubleshoot and resolve network and security problems. Build strong working relationships within the information technology function, with partners throughout the district and with vendors. Lead and mentor other engineers and technicians.
- Minimum of a Bachelor's degree in Information Technology, Computer Science or Computer Engineering, or an equivalent combination of education and experience
- Master's degree preferred
- MCSE and CCNP certifications required. CCSP, CCVP, CISSP and CCIE certifications preferred
- Minimum of ten years of progressively more responsible experience managing networking infrastructure and security in an enterprise environment
- Extensive knowledge and experience in network design, management and troubleshooting
- Advanced knowledge and experience in LAN and WAN infrastructures, including, but not limited to, development, design, evaluation, troubleshooting, and compliance with industry best practices and standards is required.
- Implement and troubleshoot enterprise networking hardware and software including, but not limited to, network routers, intelligent hubs, switches, telecommunications equipment, and related components and processes
- Plan, implement, and maintain redundant infrastructure (HSRP, Nic Teaming)
- Install and configure networking equipment including, but not limited to, servers, routers, switches, hubs and cabling
- Install, maintain, and troubleshoot Network Operating Systems (NOS) and network applications
- Configure networking protocols to ensure proper communications and facilitate accessibility to users
- Ensure the security of the District Intranet including, but not limited to, firewalls, proxy, and URL filter servers and services
- Support full desktop protocol networking suite
- Perform all network related troubleshooting across multiple distributed sites, including Tier 1, 2 & 3 network troubleshooting
- Perform site-surveys and heat maps
- Develop procedures, operating guides and other documentation necessary for the efficient and effective completion of assigned responsibilities
- Evaluate, design, facilitate and implement business partners technologies including, but not limited to, Telco equipment, phone systems, media retrieval and cabling systems
- Develop technical specifications for bids and procurement
- Help establish and evaluate new technologies in district with regards to industry, direction, and future
- Lead and mentor other engineers and technicians
- Provide backup to other engineers, technicians and project managers as needed
- Perform other duties as assigned
- Develop, establish, and maintain working relationships with management, staff, users, vendors and others.
KNOWLEDGE, SKILLS & ABILITIES
- Thorough knowledge and understanding of LAN/WAN routing and Layer 2 & 3 switching (OSPF, BGP);
- Enterprise networking equipment (Catalyst 6500, Sup 1a, 2 & 720, Stackwise L3 switches, VoIP phone deployment);
- Enterprise firewall management and best practices (FWSM, PIX, ASA);
- Network security solutions (Intrusion Detection Systems, Prevention Systems, Network Access Control, RADIUS, TACACS+, 802.1x, Kerberos);
- Knowledge of Vulnerability Scanning/Penetration Testing Tools, as well as ability to address issues/threats discovered by such tools;
- Advanced network troubleshooting (Packet sniffing; Wireshark, tcpdump);
- Operating systems: Unix, Microsoft Server, Windows XP, Windows 7 and Mac OSX;
- Cisco products and management tools;
- DHCP services and implementations;
- Complex distributed VTP domain Layer 2 environment;
- Deployment of remote connectivity methods (PPTP, VPN, SSL-VPN, IPSec);
- Deployment management of security devices and threat mitigation hardware/software (Cisco MARS & NAC, LockDown, Mirage NAC, Cisco ACS);
- Load-balancing and QOS management (Policy-based routing);
- Route prioritization and virtual router implementations;
- Multiple physical layer mediums (Fastethernet, Gigabit, DS1/DS3 technologies, Vendor MUX);
- SM & MM Fiber Backbone;
- Wireless technologies (802.ll a, b,g,n; WiSM, WLSE controller, Autonomous, Lightweight & Mesh, PoE) and deployment practices and procedures;
- VoIP deployment (Exchange integration of Unified messaging & Call Manager);
- Experience with Cisco MCS 7800 series appliances;
- Enterprise and open-source solutions for network management and monitoring.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment; while performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.
Revision Date: 03/15/2010
Initial date: 02/08/2001
Equal Opportunity Employer in compliance with the Americans with Disabilities Act and all other applicable federal, state, and local laws.
No portion of this job description shall supersede the Master Agreement between the Palo Alto Management Association and the Palo Alto Unified School District and applicable State or federal laws. Any changes in working conditions applicable to the current agreement shall be subject to negotiations at the demand of either party.