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Outreach Specialist

  • Classified

Salary range: 22

Reports to: Guidance Admin

Distinguished from the Outreach Counselor; in addition to providing counseling, this classification is responsible for the development of Outreach Counseling Programs.


Under the supervision and direction of the administrator in charge of Guidance, provide specialist counseling services to identified underperforming and underrepresented minority students, through organization and facilitation of counseling programs, workshops and support teams.

Support District's and Schools' vision and mission in providing academic excellence and learning, college readiness and Post-Secondary planning for designated students, including support for meeting increased graduation requirements.

  • A.A. degree or equivalent required
  • Knowledge and experience working with students and staff in a high school setting
  • Satisfactory work history
  • Satisfactory experience demonstrating tact, courtesy, positive attitude and maintaining cooperative relationships with those contacted during the course of work
  • Fluency in a second language preferred.
  • Provide outreach to underperforming and underrepresented students at high school, in community neighborhoods, at churches and at the YMCA
  • Coordinate parent education around the increased graduation requirements and resources at Palo Alto high school and in community neighborhoods, churches and YMCA
  • Coordinate with College and Career Center to provide intention and specific support for underperforming and underrepresented students with college options and financial aid, including assisting with FAFSA, CSS profile, Cal grant, undocumented aid and scholarships
  • Liaison with Middle School Outreach Specialists
  • Act as PNSC liaison
  • Act as liaison with community organizations that support students outside of the school day
  • Coordinate and conduct workshop pertaining to counseling programs; assist with determining topics, speakers and materials to be used
  • Lead Student Support Teams
  • Provide Outreach counsel program to students on personal, academic or career issues and determine if additional support is required through additional resources such as community support groups, workshops or resources, as needed
  • Ensure all eligible Seniors complete the FAFSA form and apply to at least one college or university
  • Orient new students and parents to the school outreach program and various guidance services, to assist with transition planning from middle school
  • Organize and implement a "two-day boot camp" in the summer for 12th grade underperforming and underrepresented students and families, to get basic paperwork in place. In the months following, work closely with students and their families to get students through the last stages of the process, including selecting colleges, finishing applications, and applying for grants and scholarships
  • Monitor athletic and tutorial participation
  • Work directly with the Guidance and Administration Departments as a resource for TA's and the community at large
  • Learn and interpret specific rules, laws and policies, and apply them with good judgment while independently carrying out a variety of technical procedures
  • Take responsibility and use tact and good judgment in fulfilling responsibilities
  • Demonstrate skill on a variety of computer applications, including word processing, databases, and spreadsheets;
  • Compose correspondence independently
  • Perform responsible and difficult clerical work with accuracy, speed, and minimal supervision
  • Manage multiple tasks simultaneously and cope with frequent interruptions
  • Analyze situations accurately and adopt an effective course of action
  • Deal effectively with a wide variety of personalities and situations requiring diplomacy, friendliness, poise and firmness
  • Keyboard at a speed of not less than 55 words per minute
  • Maintain cooperative relationships with those contacted during the course of work.
  • Thorough knowledge of computer software, including Word, Excel, Filemaker Pro, Student Information System (preferably Infinite Campus);
  • Excellent oral, written, personal communication skills;
  • General office procedures;
  • English grammar and business mathematics;
  • Knowledge of provisions of the Family Privacy Act.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit and occasionally required stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds or more.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Work Year: 10 Months

Revision Date: 03/27/2017

Initial date: 06/20/2012

Equal Opportunity Employer in compliance with the Americans with Disabilities Act and all other applicable federal, state, and local laws.