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Program Assistant: Research, Evaluation, and Assessment

  • Classified

Salary range: 34

Reports to: Director of Research


Provide diversified support for the Director of Research and Assessment and the Manager of Research, Evaluation, and Assessment to relieve them of clerical and routine administrative details including office logistics, financial system management, and oversight of procurement. Work is performed under a minimum of supervision and requires independent work requiring a high level of initiative, judgment, and discretion.

  • Bachelor's degree and 3 years professional experience
  • Four years of progressively responsible clerical experience with at least two years in a responsible secretarial capacity, preferably in a school district
  • Current history of employer evaluations with satisfactory marks in all areas
  • Successful experience demonstrating tact, courtesy, positive attitude and maintaining cooperative relationships with those contacted during the course of work
  • University-level quantitative or social science coursework
  • Professional experience in secondary or higher education working in an institutional research, effectiveness, or accountability office.
  • Keyboard at a minimum rate of 50 words per minute from ordinary transcript or printed material
  • Assist the Director and other research staff to plan and execute multiple cross-functional projects simultaneously; monitor work flow, identify problems and recommend solutions
  • Make necessary travel arrangements for Director and staff, process all travel claims and documentation with business office
  • Interact with school and district leadership
  • Collaborate with school leadership to schedule, administer, review, and report student course surveys
  • Converse with and furnish information to Principals, Consultants, Coordinators, Directors, Assistant Superintendents, and other personnel throughout the district at all levels and with the public in general
  • Protect confidentiality of research data, surveys, consent forms, and other student and institutional data
  • Take dictation that includes a substantial amount of technical terminology
  • Take minutes at group meetings, exercising judgment in taking verbatim minutes of some sections in accordance with general instructions and revising, as necessary, to improve grammar and structure
  • Keyboards reports, memoranda and other material from straight copy or rough drafts
  • Operate microcomputers to input and retrieve data to word process and to generate reports
  • Compose correspondence and memos from brief verbal instructions or notes
  • Conduct continuing correspondence or telephone communications independently on procedural or informational matters without review by supervisor
  • Work with the public answering questions involving an understanding of policies, procedures and regulations.
  • Act as receptionist, making appointments, arranging group meetings, and transmitting confidential or controversial information
  • Type difficult financial and statistical reports, budgets, contracts, etc
  • Manage many of the details of the office including making decisions based on established policy and procedure
  • Compile reports from a wide variety of sources, and transmits to other offices or agencies
  • Process purchase orders of department commodities, supplies, licensing, and data purchases
  • Prepare materials and assist in the administration of various student assessments related to development and learning
  • Manage receiving and shipping of secure assessment materials to and from school sites, including non-public schools
  • Assist department in setting up and collecting survey data using online survey software
  • Prepare necessary budget expenditure reports and key documentation
  • Keep detailed and accurate records of budget expenditures involving a variety of departmental budgets and produce periodic summary statements of individual accounts
  • Maintain security of confidential information
  • Operate microcomputer and ancillary equipment utilizing word processing, spreadsheet, and specialized software related to the work of the office
  • Learn, interpret and apply laws, school district policies and procedures with good judgment while independently carrying out a variety of technical procedures
  • Take responsibility and use tact and good judgment in fulfilling responsibilities
  • Compose correspondence independently
  • Other duties as assigned
  • Perform responsible and difficult clerical work with accuracy, speed, and a minimum of supervision
  • Deal effectively with a wide variety of personalities and situations requiring diplomacy, friendliness, poise, and firmness
  • Analyze situations accurately and adopt an effective course of action.
  • Thorough knowledge of computer operating methods, office methods and practices, including filing systems, receptionist and telephone techniques, and letter and report writing;
  • Office machines and some skill in their operation;
  • English usage, spelling, grammar, and punctuation;
  • Basic methods of financial record keeping and budget preparation;
  • Ability to make math calculations quickly and accurately;
  • Functions, organization, and key personnel of the School District;
  • State and Federal laws governing public education; District policies and procedures.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit and occasionally required stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a standard office environment; the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Work Year: 12 Months

Initial date: 02/16/2016

Equal Opportunity Employer in compliance with the Americans with Disabilities Act and all other applicable federal, state, and local laws.