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Student Data Support Specialist

  • Classified

Salary range: 42

Reports to: Chief Technology Officer

OVERVIEW

Under general supervision of the Chief Technology Officer, coordinate development, implementation, supervision, training, and support for the Student Information System (SIS) and other District-wide applications.

QUALIFICATION
  • Knowledge of applicable laws, codes, regulations, and policies, including security of data. Basic principles and operation of databases and various software packages
  • Three or more years of work experience with significant involvement in the area of databases and data security
  • Baccalaureate degree or equivalent with a major emphasis on ComputerScience, Data Processing and/or Management of Information Systems or a closely-related field, or equivalent work experience.
RESPONSIBILITIES/DUTIES
  • Analyze and define system requirements and maintain as required
  • Support the creation and management of student schedules
  • Coordinate site operations and participate in the day-to-day operations of the District's SIS and other applications
  • Understand and make use of a complex security system and monitor security for the SIS
  • Ensure timely and accurate processing of data and generation of output to meet user needs
  • Coordinate and oversee processing schedules
  • Establish and maintain standards and procedures for the SIS
  • Answer questions and resolve problems as they relate to the SIS
  • Design and modify input forms and report formats as needed to meet requirements and improve efficiency
  • Analyze current software for compliance with State and District reporting and recordkeeping requirements and recommend enhancements
  • Identify, evaluate and implement new modules and systems as directed
  • Troubleshoot errors or problems and confer with others regarding problem resolution and system enhancements
  • Extract and compile data and coordinate the production, printing, and distribution of various periodic and special reports relating to attendance, schedules, grades, and student demographic data, etc.
  • Screen and accommodate requests for release of student data in accordance with established policies and procedures regarding confidentiality and security
  • Participate in the development of standards for data handling
  • Prepare and/or review the preparation of system and program documentation
  • Manage and evaluate student data
  • Enter and monitor student data when necessary to maintain integrity, accuracy and efficiency of data and reports in a timely manner
  • Work with other staff in monitoring/maintaining the SIS to optimize performance
  • Perform higher level duties in a training capacity
  • Prepare lesson plans and maintain procedures for training large and small groups
  • Teach District staff how to make the most effective use of the SIS and assist users in proper procedures
  • Respond to written and verbal user questions, providing appropriate information to users or referring questions to other staff members for appropriate and immediate response
  • Perform related technical and clerical tasks in support of assigned functions
  • Participate in software user groups
  • Maintain good relationships and serve as liaison with software vendor
  • Analyze complex data and develop logical solutions whenever possible
  • Work independently
  • Meet schedules and timeliness
  • Plan and organize work
  • Communicate effectively, both orally and in comprehensive written reports and memos
  • Deal with a large variety of personalities and situations requiring tact, judgment, and poise
  • Establish and maintain effective personal and working relationships with those contacts during the course of work
  • Perform related duties as assigned
  • Train users of varying degrees of expertise.
KNOWLEDGE, SKILLS & ABILITIES
  • Knowledge of database structure and design;
  • Data entry and collection;
  • School scheduling and attendance principles
  • Employee training and project management techniques;
  • Modern office practices;
  • Telephone technique and etiquette;
  • Correct English usage, grammar, spelling punctuation, and vocabulary;
  • Oral and written communication skills;
  • Interpersonal relations skills including tact, patience and courtesy.
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is frequently required to sit and occasionally required stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a standard office environment; the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Work Year: 12 Months

Revision Date: 08/17/2016

Initial date: 10/22/2002

Equal Opportunity Employer in compliance with the Americans with Disabilities Act and all other applicable federal, state, and local laws.