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Wellness Outreach Worker

  • Classified

Salary range: 39

Reports to: Director of Student Services

OVERVIEW

Under the direction and supervision of the Director of Student Services, provide support for the Wellness Center located in each of the High School sites by greeting and triaging students; liase with community providers, providing organizational support for wellness-related services, school events and partnerships; schedule student appointments; assist the Director of Student Services with case management duties; assist with documentation and data collection.

QUALIFICATION
  • Bachelor's degree in Psychology, Social Work, Public Health, or other health and wellness related field preferred
  • Experience collaborating with community-based organizations (CBOs) and other local agencies preferred
  • Experience providing case management or support services to teens preferred
  • Excellent communication and interpersonal skills, experience working with multidisciplinary teams
  • Bicultural, bilingual a plus
  • Knowledge and experience with computers, including word processing, databases, and the internet.
RESPONSIBILITIES/DUTIES

Wellness Center Drop-in Support:

  • Maintain a consistent presence in the Wellness Center, especially during drop-in hours
  • Manage an orderly flow of students in and out of the Wellness Center
  • Meet, greet and triage all students within the Wellness Center
  • Gather and provide health education resources to students
  • Create and maintain an inviting space for students.

General Wellness Services and Supports:

  • Collaborate with Wellness Team to make appropriate referrals of students to members of the Wellness Team, to on and off site services and/or to school site programs or personnel
  • Track referrals and follow-up with students in collaboration with Wellness Coordinator
  • Solicit referrals for group and individual Wellness services
  • Oversee coordination of Wellness support/empowerment groups
  • Coordinate school-wide health awareness events with Wellness Coordinator and Peer Resource
  • Support Wellness Youth Development Program in partnership with Wellness Coordinator and Peer Resource
  • Attend Case Review Team, Student Success Team and Case Management meetings, as appropriate
  • Attend and participate in weekly meetings with Wellness Team members
  • Establish and maintain collaborative partnerships with community based organizations (CBO) on and off site
  • Compile and maintain list of community resources for health, mental health, substance use/abuse and reproductive health services for teens
  • Assist Wellness Coordinator in assessing site needs and developing new community partnerships
  • Assist students in making sensitive services appointments, on and off site.
  • Bring resources to team meetings and make resources available on website.
  • Bring community partners on-site to support Wellness education and prevention programming
  • Assist Wellness Coordinator with on-site community partner orientation to school and Wellness Center
  • Promote CBO services to students and families through creative outreach strategies
  • Document students seen and activities performed
  • Enter all student utilization data for Wellness providers (specifically CBOs).
  • Assist with ongoing data collection including Wellness evaluation surveys and California Healthy Kids Survey.

Wellness Outreach:

  • Facilitate outreach for Wellness Center including site-specific outreach materials and presentations
  • Publicize Wellness support/empowerment groups, school-wide health events and classroom workshops
  • With appropriate training, may be called upon to provide First Aid and CPR
  • Act as Wellness Liaison for Student Clubs.
KNOWLEDGE, SKILLS & ABILITIES
  • Thorough knowledge of rules and regulations applicable to providing mental health services and related services in public schools;
  • Community agencies and referral resources
  • Ability to stay calm under pressure, multi-task and oversee day-to-day Wellness Center flow and triage of high school students;
  • Ability to establish and maintain effective working relationships with others;
  • Excellent communication skills, both orally and in writing, for a variety of audiences (e.g. parents, students, staff, and community partners);
  • Effective listening skills;
  • Effective conflict resolution skills and the ability to deal with confrontational situations in a positive manner;
  • Effective collaboration and problem solving skills when working with other district and outside agency personnel;
  • Ability to take initiative and provide self-directed leadership within the Wellness Center;
  • Mastery of basic computer skills (word processing, e-mail, internet, databases, spreadsheets, student information systems).
PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, turn, talk and hear, and taste and smell. Frequently required to use hands to write, finger, handle, or feel objects, tools, or controls. Occasionally required to climb or balance; and stoop, kneel, crouch, or crawl. Must occasionally lift arms above shoulders to point, reach, touch, pull or lift.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment; classroom environment during observances. Occasional home visits to meet with families of students. Interruptions and sometimes crisis situations. Possible contact with hostile or abusive individuals with unpredictable behaviors, both students and adults.

Work Year: 11 Months

Revision Date: 03/30/2017

Initial date: 07/01/2016

Equal Opportunity Employer in compliance with the Americans with Disabilities Act and all other applicable federal, state, and local laws.